Your data, and what we do with it

• Your account — the email address you sign up with.
• Your profile — your name, and anything optional you choose to add: a self-assessed starting point, your preferred running days, and (only if you enter them) gender, date of birth, weight and an estimated max heart rate. These are used to shape and personalise your plan — never to judge you, and never as targets.
• Your running — the runs on your plan, how each one felt, and any notes or photos you add. If you connect Strava, we read your recent activities — including their route (GPS), distance, time and heart rate — so they land on your plan automatically. We only ever read from Strava; we never post to it.
• Your coaching — the messages you send the in-app AI coach, so it can answer you and remember the context of your training.
• Notifications — if you allow notifications in the iOS app, your device’s push token is stored against your account so we can send run reminders, along with short diagnostic records of the steps, and any error, while notifications were being set up on your device. If switched on, notifications are delivered through Apple’s push notification service.
• The quiz — if you play the Rundamentals quiz, your chosen display name and scores, which appear on a shared leaderboard alongside other players’ handles and scores.

We use the following services to host the app, sync your data and provide the features you choose:

• Supabase — hosts our database and handles sign-in. Your data lives here. PowerSync syncs account data to the app’s local database so supported screens can load quickly and read previously synced data offline. The account data we replicate to PowerSync includes the text of your coach chat messages. The synced offline chat history contains message identifiers and times rather than message text.
• Strava — only if you connect it. We read your activities through Strava’s official API. You can disconnect any time in the app, and revoke access in your Strava settings.
• Anthropic (Claude) — only after you allow it in Settings → AI & privacy. Then it processes your coach messages, the coach’s notebook and your run stories, together with your training plan, your runs and the notes you wrote on them, to write replies, notes and reports. Imported heart rate and Apple Health runs are sent only if you separately switch that on; without it the coach also leaves out its own older replies and notes that may have used them (they stay in your chat and notebook). Your own messages and notes are sent as written, including any health information you type yourself. You can withdraw at any time: that stops future requests (one already under way may finish) and cannot recall what Anthropic has already received. Anthropic’s published commercial API policy says inputs and outputs are not used for model training by default, with exceptions for feedback or explicit opt-in. Separately, when an administrator presses “Tidy” in the Tale authoring tool, the text they wrote or dictated for that Tale is sent to Anthropic; that is not runner data and is not covered by your coach permission. See Anthropic’s policy.
• ElevenLabs — for the natural coach voice in guided and live runs, route navigation and strength sessions, only after you allow it in Settings → AI & privacy: the words the coach is about to say are sent to be turned into speech. These can include distances and times from your run and, in route navigation, street names and your distance and direction from the route start. That permission covers only this spoken text. Separately, when an administrator dictates a Tale for the app’s library, that recording is sent to ElevenLabs to be transcribed, but only after the author agrees to send that particular recording. It is an admin-only authoring tool, it is not covered by the voice permission, and Running Easy does not store the audio.
• Mapbox — for map features (route planning, live run maps) and to name a place from coordinates: renders maps, works out routes and returns place names.
• Open-Meteo and BigDataCloud — weather and place names. To show the weather for a run, the week ahead or the Fun Run game, the start point of that run (or of your most recent GPS run) is sent to Open-Meteo, from our servers or, for the Fun Run game, from your device. To name a place we may send coordinates to BigDataCloud. Coordinates sent to these two are rounded to four decimal places (about 10 metres).
• Resend — delivers the emails we send. Your email address and the message go to Resend for delivery, for example notification emails and the email our team receives when you submit a bug report (which includes your email address and your message).
• Apple Health — with your permission, the iOS app reads workout data on your device and uploads imported runs to our servers so they can appear on your plan and in your history. See the Apple Health section below.
• PayPal — processes web subscriptions. Applehandles iOS in-app purchases, with RevenueCat managing purchase status and linking Premium access to your account. We do not store your full payment card details.
• Vercel — hosts and serves the app.

Connecting Apple Health is optional. Imported workouts can include dates, distance, duration, heart rate, elevation and route data where available and permitted. These records are stored in your Running Easy account on our servers; they do not stay only on your phone. Background imports can send newly recorded runs while the app is closed.

If you separately turn on “Sync all my health”, we also upload available sleep, other workouts and daily health summaries: steps, energy, walking/running distance, flights climbed, exercise and standing time, heart-rate measures, heart-rate variability, respiratory rate, oxygen saturation, VO₂ max and body weight. The app requests read access to these categories and mindful sessions; you choose which categories to permit in Apple Health.

You can disconnect Apple Health or turn off “Sync all my health” in the app to stop those future imports, and change read permissions in Apple Health at any time. Disconnecting does not remove information already imported into your account. We do not write to Apple Health or use its data for advertising.

• Edit or clear any profile field any time on your Profile screen.
• Disconnect Strava any time from the Connect Strava screen.
• Allow or withdraw the AI coach, heart-rate sharing and the natural voice any time in Settings → AI & privacy. Withdrawing stops future requests. You can delete a coach conversation yourself; the coach’s notes stay in your account until you delete your account or ask us to delete them.
• Delete your account. Use “Delete my account” on your Profile screen to delete your sign-in account and the personal records linked to it by our account-deletion process. Some records are retained separately: support emails and bug-report text are unlinked from your account, and historical backup records may remain. Contact us about erasing retained personal information. Deleting your account does not cancel an App Store subscription; manage it in your App Store subscription settings. Contact us if you need help with deletion or a web subscription.